Privacy Policy
Kōhatu Kohara is committed to protecting your privacy, we handle your personal information in accordance with the Privacy Act 2020. This privacy policy outlines how www.kohatukohara.com (the ‘site or ‘we’) gathers, uses, stores, discloses and protects your personal information when you visit or make a purchase through the site.
Information we collect
The collection of personal information means information which is about an identifiable individual. There are many types of information that can identify a person, some of the information we collect and store includes:
Your name
Your contact details including your; physical address, phone number and email address.
Your credit card or payment details (gathered through our secure third party payment processor)
Use of your personal information
We may collect, hold, use and disclose personal information for the following purposes:
to enable you to access and use our Services;
to provide our Services to you, including to dispatch and deliver our products to you,
to contact and communicate with you about our Services;
for internal record keeping, administrative, invoicing and billing purposes;
for advertising and marketing, including to send you promotional information about our products and services and information that we consider may be of interest to you;
to comply with our legal obligations and resolve any disputes that we may have; and
if otherwise required or authorised by law.
Securing your personal information
We are committed to ensuring that your information is secure. We have implemented appropriate technical and organisational security measures in place to prevent unlawful or unauthorised use, access or accidental loss of personal information. We also seek to ensure our service providers do the same.
While we are committed to security, we cannot guarantee the security of any information that is transmitted to or by us over the Internet. The transmission and exchange of information is carried out at your own risk.
Who we share your data with
We do not sell or rent any personal information about you to any third party. If we are working with a third party service provider to deliver a service or product you have requested it may be necessary to share some information with that provider.
We may disclose personal information in response to legal processes, for example in response to a court order, or in response to a law enforcement agency’s request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, and as otherwise required by law.
Your rights when sharing your personal information with us
Informed consent: Please read this Privacy Policy carefully. If you provide personal information to us, you understand we will collect, hold, use and disclose your personal information in accordance with this Privacy Policy. You do not have to provide personal information to us, however, if you do not, it may affect our ability to provide our Services to you and your use of our Services.
Access and Correction: You may request access to, and correction of, the personal information that we hold about you. Please contact us using the details below. We will deal with your request in accordance with the Privacy Act.
Retention: We will not keep your personal information for longer than is required for the purposes for which your personal information may lawfully be used.
Complaints: If you wish to make a complaint, please contact us using the details below and provide us with full details of the complaint. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take in response to your complaint.
Updates to this privacy notice
We reserve the right to update this Privacy Notice at any time and from time to time. The most recent version of the Privacy Policy is reflected by the version date located at the bottom of this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed of changes that may affect you, as your continued use of the website signifies your continuing consent to be bound by this Privacy Policy.
How to contact us
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact our Privacy Officer at:
Kōhatu Kohara, NZBN9429052615818